Returns & Exchanges
At Ford Merchandise, we want you to be fully satisfied with your gear; if your apparel doesn't fit or meet your expectations, you can return or exchange items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.
Attach the Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing